Intelligent Knee Massager Electric Knee Physiotherapy

Shipping Policy

Order Processing Time:

All orders are processed within 1 to 5 business days (excluding weekends
and holidays). Processing time depends on product availability and supplier
fulfillment through Zendrop.

Estimated Delivery Times:

• USA:
  6 to 15 business days
• Europe:
  7 to 20 business days
• Rest
  of the world: 10 to 25 business days

Please note that these are estimated times and may vary due
to customs delays, holidays, or carrier issues. We are not liable for such
delays.

Tracking Information:

Once your order is shipped, a tracking number will be provided by email. You
can track the package via the provided link.

Customs and Duties:

Buyers are responsible for any customs and import taxes that may apply. We are
not responsible for delays due to customs.

Return Policy
we do not accept returns unless the item is:

• Damaged
  during shipping
• Defective
  or non-functional
• Incorrect
  (wrong product received)

If any of the above occurs, you must contact us within 7
days of delivery with the following:

1. Order
   number
2. Photo
   or video proof of the issue
3. Brief
   explanation of the problem

After review and approval, we will offer either a full
refund or a replacement at no extra cost.

Important: Do not send products back to the sender or
warehouse. Unauthorized returns will not be refunded.